The property is let from 5pm on day of arrival. The departure time is strictly10am. The property sleeps a maximum of 2 persons and is let for holiday purposes only. The property has a no indoor smoking policy.

The property has a no pets policy.

 

BOOKING & CANCELLATION POLICY

The contract is confirmed with a 25% non-returnable deposit.

Please note, if the deposit is not received within 5 working days after the initial booking, the chosen dates will revert to 'available' status on the website.

The balance must be received 6 weeks prior to arrival. No reminder is sent for the balance. If the balance is not received 6 weeks prior to arrival those weeks become available for re-let.

The deposit will be acknowledged in writing with an account for the balance due, stating a date by which this balance must be paid.

In the event of cancellation by the hirer (you) every attempt will be made to re let the property.

If this is successful then all monies will be returned to the hirer (you).

If the property is not re let the deposit will be withheld.

If the cancellation occurs less than 6 weeks in advance of expected arrival date then the entire fee will be forfeited.

For holidays booked within the 6-week period before arrival date, full payment is required.

If, for some unforeseen circumstances, Crofters Cottage cannot be made available for the period booked, all monies paid by the hirer (you) will be refunded with no further claims against the owners.

Clients are strongly recommended to take out holiday cancellation insurance.

METHOD OF PAYMENT

Bank transfer (BAC).  Please contact Marie for details.

COMPLAINTS

If there should be any complaints during the holiday please contact the owner immediately.

DAMAGES AND BREAKAGE

It would be appreciated if you would report any breakages or damage during your stay so they can be rectified before the next guests arrive. Accidental damage and that resulting from normal use will not be charged for. We reserve the right to charge for damages that would not be considered to result from normal wear and tear.

LIABILITY

The owner will have no liability for any death, personal injury, or loss of, or damage to, personal property, including motor vehicles.

RIGHT OF ENTRY

The owner of the property reserves the right to enter the property at an agreed time with the hirer (you) to carry out any repairs or maintenance.

The owner reserves the right to ask guests to vacate the property if their behaviour is deemed to be unreasonable or damage is caused to the property.

CONTRACT

The hire contract is between the hirer (you) and the owners Mr Iain & Mrs Marie MacPhie. It would be appreciated if you could leave the property in a clean and tidy condition to facilitate a smooth changeover to the next guests.